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QA (64 KBs)

Quality Assurance queueing and sign-off

Top 20 KBs For This Topic
	InfraWare 360 platform Overview InfraWare 360 Platform Overview
	How do Transcriptionists Manually Download/Retrieve Jobs in the ITC? Search and manually download jobs in the ITC
	How do I configure the platform features? How to Configure the Platform Features
	How to import and export word expander lists How to import and export word expander lists into Quick-Type & Quick-Text
	How do I use Playback Pedals (Foot Pedals)? Configure pedals for ITC
	How to view QA Score/MT Feedback in the ITC Review QA Score/MT Feedback in ITC
	In what order are jobs presented to MTs for transcription? Queuing Methods Explained
	Why do some job numbers start with a different letter prefix? Job Prefix Definitions
	What factors determine how many jobs a transcriptionist can download? Setting the maximum jobs for an MT to download
	Does InfraWare support Mac/Macintosh computers? Limited support for Apple Macs
	How can I manage my spell check dictionary? Customize spell checking
	When do 'blanks' trigger the QA workflow step? Blanks (QA Marks) in transcription & QA
	How do you manage the Address Book in the IMC? Managing the Address Book in the IMC
	How do I allow MTs to send messages to Authors? Facility Messages
	How does Return to QA work? Return to QA
	What is the Editing Auto-Capitalize Feature? First Draft: Turn on Editing Auto Capitalize Feature
	ITC Error Message at login: "You are not an authorized or active transcriptionist." License assignment required for ITC login
	How do I QA Score a job and/or provide MT Feedback in the Online Editor in the IMC or in the ITC? QA Scoring in the Online Editor in the IMC
	What is a QA Admin? Master QA Permissions
	What are the system requirements for Online Editor (OE)? Online Editor Requirements

Recently Added KBs To This Topic
	What is the option to Allow to QA Score? Permission to Score
	Is there a way to mark multiple jobs as Complete if they are currently in transcription or QA? Marking Multiple Jobs as Complete
	How do I view details of QA Marks without opening the job in the ITC or the Online Editor? Viewing QA Marks in the IMC
	How does the QA Pay Report work? QA Pay Report
	How do QA Pay Rules work? QA Pay Rules
	How does QA Pay work? QA Compensation Overview
	How can I backup and restore my ITC User Settings? Backup/Restore ITC User Settings
	What is the ITC Worker (MT or QA) Status? ITC Worker Status
	Does InfraWare support Mac/Macintosh computers? Limited support for Apple Macs
	How can I tell if a job had a First Draft while doing quality assurance? Identify in QA if a job was completed using First Draft
	How do I add a QA (Quality Analysis) requirement for a specific transcriptionist? Routing to QA by Transcriptionist
	How do I set a QA requirement for an author? Routing to QA by Author
	How can I make it easier to find entries in the Address Book? Auto-filter Address Book by Facility
	Can I view control characters in the ITC Editor? Display control characters
	How can I prevent bold from bleeding from headings to new lines? Auto detect heading formats
	How can I prevent leading spaces on new lines? Prevent leading space following word wrap to new line
	Why can't I see the Main Window when the ITC Editor is loaded? Hide (or unhide the Main Window) when a job is open
	How can I specify the size of the screen display in the ITC? Specify a zoom setting
	How can I create a separate workforce that can only see and produce jobs for a few designated facility customers? Creating Production Units
	Why will a QA Pending job not route to me when I log into the ITC? Routing QA Pending Jobs

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