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IMC (450 KBs)

InfraWare Management Console

Top 20 KBs For This Topic
	InfraWare 360 platform Overview InfraWare 360 Platform Overview
	How do I configure the platform features? How to Configure the Platform Features
	How does eSign-off work? eSign-off Explained
	What are Normals? Normals Explained
	Key Terms used in the InfraWare 360 platform InfraWare 360 Platform Key Terms
	In what order are jobs presented to MTs for transcription? Queuing Methods Explained
	How do I contact InfraWare? How to Contact InfraWare
	Why do some job numbers start with a different letter prefix? Job Prefix Definitions
	How does the InfraWare 360 platform use Document Types? Document types (work types) explained
	How does 'Require release before delivery' work? How to hold/release delivery instructions
	What factors determine how many jobs a transcriptionist can download? Setting the maximum jobs for an MT to download
	What is the purpose of Document Types? Document Types Explained
	How can I enable JavaScript? Enable JavaScript to use IMC or Web Portal
	How are Normals (standards) handled in InfraWare 360? Normals, Standards & MT Normals
	Does InfraWare support Mac/Macintosh computers? Limited support for Apple Macs
	How do I log in and use the InfraWare Management Console (IMC)? Quick Start Guide to the InfraWare Management Console (IMC)
	How do I setup jobs to go to QA? QA Workflow Explained
	How do I setup a SFTP Delivery Destination? Setting Up FTP/SFTP Delivery
	How can I prevent matching bad ADT info to jobs? Setting Exclusions for ADT Auto-Matching
	How can I setup masks for MTs to get specific types of jobs? Setting up masks for transcription queuing

Recently Added KBs To This Topic
	ITC Inactivity Timeout ITC Inactivity Timeout
	What browsers does InfraWare Support? Supported Browsers
	Does InfraWare support Microsoft Edge Microsoft Edge and InfraWare explained
	Data Retirement Options Available in the IMC for Administrators Data Retirement Options in the IMC
	What is the Author Activity Report? Author Activity Report
	How is Rounding of numbers handled on the Billing Report? Rounding of numbers on the Billing Report
	How do I see a list of QA Marks? QA Marks Report
	How do I hide the dollar amount on the job card? Hide Dollar Amounts on the ITC Job Card
	How do I delete a Saved Search? Deleting a Saved Search
	How do I delete a Delivery Instruction in the IMC? Deleting Delivery Instructions in the IMC
	How do I change my eMail address or password in the IMC? Changing Your eMail Address or Password in the IMC
	What is the Media Warehouse? Media Warehouse Explained
	How do I Set Industry Designation for a Facility? Setting Industry Designation for a Facility
	If a job has a status of Pending Addendum how do I release it to the customer if needed? Releasing a Job in Pending Addendum status
	How do I copy Access Rights to another Transcriptionist? Copying Access Rights to Another Transcriptionist
	How do I schedule the removal of a Transcriptionist? Scheduling the Removal of a Transcriptionist
	How do I configure a Facility with multiple Locations/Departments? Configuring Locations for a Facility
	How do I disable faxing in Secure Web Portal? Disable Fax on Demand in the Secure Web Portal
	TDS Description TDS Description
	Adding a User Who Already Exists on the Platform Adding an Existing User

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