Topics > Troubleshooting (Errors and problems)

Troubleshooting (Errors and problems) (63 KBs)

Technical problems and solutions

Top 20 KBs For This Topic
	How do I reload the .NET Framework on my computer? Reloading .Net Framework
	How to import and export word expander lists How to import and export word expander lists into Quick-Type & Quick-Text
	How do I use Playback Pedals (Foot Pedals)? Configure pedals for ITC
	How do I install the InfraWare Transcription Client (ITC)? How to Install the ITC
	Error removing client program from Control Panel's Add or Remove Programs Error removing client
	In what order are jobs presented to MTs for transcription? Queuing Methods Explained
	How do I contact InfraWare? How to Contact InfraWare
	How does 'Require release before delivery' work? How to hold/release delivery instructions
	What is the purpose of Document Types? Document Types Explained
	How can I enable JavaScript? Enable JavaScript to use IMC or Web Portal
	Does InfraWare support Mac/Macintosh computers? Limited support for Apple Macs
	How do I setup jobs to go to QA? QA Workflow Explained
	How do I choose a TDS phone number? TDS Phone Numbers
	How can I setup masks for MTs to get specific types of jobs? Setting up masks for transcription queuing
	When do 'blanks' trigger the QA workflow step? Blanks (QA Marks) in transcription & QA
	How do Saved Searches work? How Saved Searches work
	How does a transcriptionist's Internet connection affect their work? Overcoming Transcription Internet Connection Issues
	ITC Error Message at login: "You are not an authorized or active transcriptionist." License assignment required for ITC login
	What pointers can you give to troubleshoot the ITC? ITC Troubleshooting Guide
	Do I need the Olympus DSS Player installed? DSS Player Requirements

Recently Added KBs To This Topic
	How do I Restore a Previous version of a document in the ITC? Recover Previous Version
	What do I do if Dictations stop recording in the middle of dictating with InfraWare Dictation or InfraWare Mobile? Troubleshooting - Recording Stops in the Middle of Recording
	How can I make my ADT database have separate date entries for the same patient? Overwritten ADT Entries Explained
	Why is there a gray area covering my web browser when I log into the Secure Web Portal? Disabling Scroll Queue in the Secure Web Portal
	Why am I not able to log in to the ITC? Users unable to log into the ITC
	Is Windows 10 compatible with InfraWare? Windows 10 Compatibility
	What does "Original audio not found" mean in the Audit Trail with regard to First Draft? Troubleshooting original audio not found
	Why are jobs for an Author who is enabled for First Draft not going through First Draft? Troubleshooting jobs which did not go through First Draft
	Why does Ctrl + Spacebar not work to toggle Synchronization on/off? Troubleshooting Synchronous Playback with Ctrl + Spacebar
	Why do Authors sometimes disappear from the First Draft Authors page, Available Authors filter? Authors removed from the First Draft Authors page
	Does InfraWare support Mac/Macintosh computers? Limited support for Apple Macs
	How can I use the InfraCare Support Portal? Instructions on using InfraCare Support Portal
	How do I accomplish advanced setup in the InfraWare Template Editor? Using advanced features in ITE
	IDC Technical Overview IDC Technical Overview
	How can I get my ITC to run when I receive an error message that describes a referenced assembly that is not installed on my system? Troubleshooting a referenced assembly error in ITC
	How can I prevent leading spaces on new lines? Prevent leading space following word wrap to new line
	Does InfraWare support satellite Internet connections? Why satellite Internet is not supported?
	How do I reload the .NET Framework on my computer? Reloading .Net Framework
	What pointers can you give to troubleshoot the ITC? ITC Troubleshooting Guide
	Why will a QA Pending job not route to me when I log into the ITC? Routing QA Pending Jobs

Search within this topic :