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	Why are authors missing from my list of First Draft candidates? Author candidates list for First Draft
	How do I Log into the InfraWare Dictation Client (IDC)? Starting and logging into the IDC
	How do Transcriptionists Manually Download/Retrieve Jobs in the ITC? Search and manually download jobs in the ITC
	What keyboard shortcuts (Keystrokes) are supported in the ITC? Keystrokes supported in the ITC
	Why isn't the ITC or IDC visible after starting? Why is the ITC or IDC not visible after starting?
	How do I start with the InfraWare Transcription Client (ITC)? Quick Start Guide to the InfraWare Transcription Client (ITC)
	How do I get started with First Draft back-end speech recognition technology? Getting Started with First Draft
	Why do I get an error "Application Could Not Be Started" when I try to launch the Online Editor? Enabling .NET features
	How do I start a New Dictation in the IDC? How to Start a New Dictation in the IDC
	I am getting an error message that says "Application cannot be started. Contact the application vendor" and I run Norton 360 Anti-virus with SONAR enabled. How can I fix this situation? Bypass Norton Security Sonar ITC Explained
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