InfraWare, Inc.

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How can I roll-back a version of the ITC/ITE/IDC?
How to downgrade to previous build 
How can I backup and restore my IDC User Settings?
Loading User Settings in the IDC 
How do I prevent returned jobs from going right back to an MT?
Preventing Returned Jobs From Bouncing Back to MT 
How can I send a job back to do additional transcription?
Return to Transcription 
Is InfraWare a speech recognition vendor?
Transcription workflow and back-end speech recognition 
How do I get started with First Draft back-end speech recognition technology?
Getting Started with First Draft 
Is a transcriptionist allowed to edit a recently completed job in the ITC?
Allowing Transcriptionists to Edit Recently Completed Jobs 
How do Transcriptionists Manually Download/Retrieve Jobs in the ITC?
Search and manually download jobs in the ITC 
What keyboard shortcuts (Keystrokes) are supported in the ITC?
Keystrokes supported in the ITC 
How does the Quick Type feature work?
Quick Type Explained 
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