InfraWare’s TASP Platform is Medical Transcription Software That Reduces the Cost of Medical Transcription
InfraWare 360 is a hosted medical transcription software platform (also known as an ASP or TASP). This innovative software system reduces the cost of producing accurate medical reports, increases productivity and cuts turnaround time (TAT).
Outperforming other TASPs, InfraWare uses a smart, hybrid approach with both browser-based and Windows-based applications to provide our customers with maximum convenience, power and speed. InfraWare hosts and maintains the servers, provides 24/7 technical support, and ensures physical and electronic security for business continuity.
The InfraWare 360 Transcription Platform enables the following functions:
- Dictation
- Back-End Processing
- Management and Administration
- Transcription Processing and Quality Assurance
- Document Delivery
Dictation
Flexible capture options are critical to physician acceptance. InfraWare 360 has built-in dictation options for telephones, handheld personal digital recorders (PDR), and digital audio import from standards-based third party systems.
Back-End Processing
The InfraWare Processing Center (IPC) is a reliable array of servers ‐ hosted by InfraWare at a top‐tier data center that queues jobs for transcription and provides optional back-end speech recognition and automatic document delivery. The IPC receives dictations and processes them according to customer-defined business rules. Processing includes the optional use of speech recognition technology (SRT) to generate a first draft and other value-added services including templates and normals substitution, in which standard blocks of text are inserted into medical reports.
Management and Administration
The InfraWare Management Console (IMC) is a convenient browser-based application used by administrators, IT personnel and medical transcription managers to manage users and permissions, define workflow policies, assign work and review results.
Transcription Processing and Quality Assurance
The InfraWare Transcription Client (ITC) is a Windows program that provides transcription processing and quality assurance functionality. The ITC retrieves dictation jobs (including audio, text, normals, templates and specifications) from the processing center and provides tools that enhance productivity, such as the built-in word expander and medical spell check dictionary. When used with speech recognition, the ITC supports synchronous playback of audio with text.
Document Delivery
InfraWare’s Document Delivery System (DDS) supports various formats and transports for automated distribution of documents including secure FTP, fax and remote printing. Completed documents can be saved as flat text, rich text, Microsoft Word documents or sophisticated XML files for EHR applications or HL7 gateways. In addition, interfaces support data retrieval of patient demographics from external systems such as Admissions, Discharge, Transfer (ADT) systems. Physician offices and clinics that cannot support automated delivery methods can use the secure EHR Web Portal to view, edit, e-Sign, print or download completed reports in RTF, DOC and PDF formats under the MTSOs own branded logo.
