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What are Urgent jobs?

Answer / Solution

 

Urgent Jobs vs. Stat Jobs

Overview

Urgent Dictations (jobs) are those which have been promoted to a higher priority so they will be downloaded next by a specific MT, a member of an MT pool, or any MT having access permissions to the job.  This is a transcription management setting and is different from a dictation setting of STAT.

Solution

The difference between Urgent jobs and STAT jobs is related to who made the assignment. An Author generally orders a job as STAT.  That request can affect the turn-around time (TAT) required for the job as well as a billing rate.  A job is promoted to Urgent by a transcription manager – usually because the job is in jeopardy of exceeding the TAT requirement.  Jobs that are marked Urgent are not subject to the TAT requirements of STAT jobs.

The order in which the ITC will download these dictations or remove them from the urgent list is managed on the Urgent Dictations page under the Queue in the InfraWare Management Console.

Please watch a short video that describes the Urgent/Stat feature:

 


Related KBs
What factors determine how many jobs an transcriptionist can download?
Setting the maximum jobs for an MT to download
In what order are jobs presented to MTs for transcription?
Queuing Methods Explained
Can I override the Turn-around Time (TAT) reported by the platform?
TAT override
How can I know when a Stat or Urgent job arrives in the ITC?
Stat and Urgent Jobs Explained

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Last Updated
Friday, September 02, 2016

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