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How do I see Secure Email Delivery activity?

Answer / Solution

Secure Email Delivery Report

Summary

In this guide, you will learn how to create a Secure Email Delivery activity report. 

Tasks:

  • Select Secure Email on the Reports tab.


    

  • The scope of the report can be adjusted by setting a date range (defaults to previous month if left blank), registration status, and email address.


    

  • For each delivery, the target email address, name and user status will be displayed. Deliveries can be expired (i.e., removed from the target user’s available downloads) by checking the desired jobs and then clicking ‘Expire’.

Registration Status

Target users may have one of the following Registration Statuses:

  • Unregistered – user does not have an InfraWare login and has not confirmed their email address.
  • Confirmed – user does not have an InfraWare login, but has confirmed their email address and now has access to the email portal.
  • Platform User – user has an InfraWare login and will utilize the EHR Web Portal.
  • Banned – an Administrator has banned the targeted email address.
  • Opt Out – the user has chosen to opt-out of further Secure Email Delivery notifications.

Delivered Status

The Delivered status column will either contain a date or a blank. The date signifies that the email was sent out from the InfraWare mail servers. If the job shows a date, indicating that the email was sent out from the InfraWare servers, the email could still not be received by the recipient because of email spam filters.

 


Related KBs
What is Secure Email Delivery?
Secure Email Delivery Overview
How do I send a Secure Email Delivery from the IMC and Secure Web Portal?
Send ad-hoc Secure Email Delivery from IMC
How do I send a Secure Email Delivery from the ITC?
ITC Secure Email Delivery
How are documents from Secure Email Delivery downloaded?
Downloading document from Secure Email Delivery
Is there a report where I can see statistics on my author's dictations?
Instructions on running the Dictation Activity Report

Direct Link to This KB
http://www.infraware.com/KB/?f=585

Last Updated
Tuesday, February 02, 2016

Tags
KB585 secure email delivery report activity
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