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How are documents from Secure Email Delivery downloaded?

Answer / Solution

Secure Email Delivery Documents

Overview

Documents are available for download via the Secure Email Queue, which allows for individual or en masse download. Individual documents will appear with the InfraWare job number in the ‘Job #’ column, while those documents that are the result of a batch or merged Delivery Plan will appear with a job number of ‘Multiple’.

Tasks

  • To download a single document, simply click the job number in the left-most column. Multiple documents may be downloaded at once by checking the desired checkboxes and then clicking the Download button at the top.

        

  • The portal will next prompt for the desired format (batched or merged documents will not prompt), which allows the document to be rendered in a number of formats.

        

 


Related KBs
What is Secure Email Delivery?
Secure Email Delivery Overview
How do I send a Secure Email Delivery from the IMC and Secure Web Portal?
Send ad-hoc Secure Email Delivery from IMC
How do I send a Secure Email Delivery from the ITC?
ITC Secure Email Delivery
How do I see Secure Email Delivery activity?
Secure Email Delivery Report
How do I manage bans for Secure Email Delivery?
Manage Email Delivery Bans
How does a platform user receive secure email?
secure email for platform users
What options do I have for changing my Secure EMail Delivery?
Secure EMail Delivery Options

Direct Link to This KB
http://www.infraware.com/KB/?f=584

Last Updated
Monday, October 09, 2017

Tags
KB584 Secure Email Delivery Documents
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