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What do the summary job statuses mean in the Secure Web Portal?

Answer / Solution

Secure Web Portal Job Status Legend

 
Summary

From the time a dictation enters the InfraWare 360 platform until the time it reaches final completion, it always has a precise job status.  This article describes each status option.  

The InfraWare Management Console (IMC) displays the granular job status, but the statuses are rolled up to a summary status for display by Authors (all roles except Admins and Facility Admins) in the Secure Web Portal.  Those summary statuses that are displayed in the Secure Web Portal are:  

Secure Web Portal Status:  
 

Transcribing
The job is still in the transcription process and unavailable for printing, downloading, or delivery.
Ready for Sign Off 
The report is ready to be eSigned by the Job Author. 
 
Report Complete
The Report is complete and ready for delivery, printing, and download
 

 
The detailed job statuses displayed in the IMC are: 

IMC Status
Description
EHR Web Portal Status
 
Processing
Audio is being processed by the platform in preparation for transcription
Transcribing
 
Unable to Process
Submitted audio file could not be processed by the platform 
Transcribing
 
Processing First Draft
First Draft service is in the process of executing against the audio
Transcribing
 
Ready for MT
Job is available for download by the ITC
Transcribing
 
Transferring to ITC
Job in being downloaded to the ITC
Transcribing
 
Transcription pending
Job has been fully downloaded to the ITC and is pending transcription
Transcribing
 
Ready for MT (partial)
The partially transcribed job is available for download to the ITC. This occurs when a job has been saved without advancing workflow, or returned to transcription
Transcribing
 
Transferring to ITC (partial)
The partially transcribed job is being downloaded to the ITC
Transcribing
 
Transcription pending (partial)
The partially transcribed job has been fully downloaded to the ITC and is pending transcription
Transcribing
 
Ready for reprocessing
The job has been returned to the platform for First Draft reprocessing and is now available for download to the ITC.
Transcribing
 
Reprocessing download started
The reprocessed job is being downloaded to the ITC
Transcribing
 
Checked out for reprocessing
The reprocessed job has been fully downloaded to the ITC and is pending transcription
Transcribing
 
Addendum Pending
The job is awaiting an addendum action. This occurs if the job is awaiting a future addendum, or if the job itself is an addendum and is awaiting the original job to become available.
Transcribing
 
QA pending
The job is available for QA
Transcribing
 
QA download started
The QA job is being downloaded to the ITC
Transcribing
 
QA reviewing
The QA job has been fully downloaded to the ITC and is pending QA
Transcribing
 
QA marked up for corrections
Not being used, but is exposed in IMC
Transcribing
 
Sign off pending
The job is available for eSign-Off by an authorized user
Ready for Sign Off
 
Sign off download started
Not being used, but is exposed in IMC
Ready for Sign Off
 
Sign off reviewing
Not being used, but is exposed in IMC
Ready for Sign Off
 
Sign off marked up
Not being used, but is exposed in IMC
Ready for Sign Off
 
Complete
Job has completed the workflow and will now be delivered
Report Complete
 
 
 
 
 

 

 


Related KBs
How do I use the Web Portal?
Quick Start Guide to the Web Portal
What does each job status mean?
Job status legend
What do the Job Statuses in the IMC and EHR Web Portal mean?
Job Status Legend
How do I manage (reveal or condense) the job status my clients see in the Secure Web Portal?
Displaying actual job status in Secure Web Portal for a user

Direct Link to This KB
http://www.infraware.com/KB/?f=281

Last Updated
Tuesday, February 20, 2018

Tags
job status KB281
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