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What is the Default Configuration for Dictation Numbers in the Telephone Dictation System (TDS)?

Answer / Solution

Telephone Dictation System (TDS) Quick Reference:  Default Configuration for Dictation Numbers

Overview

InfraWare Telephone Dictation System: Default Configuration for Dictation Numbers
Welcome to the InfraWare Telephone Dictation (TDS). The following introduction will help familiarize you with the TDS and will demonstrate just how easy it is to use.  This article demonstrates the default TDS configuration for custom numbers. 
The InfraWare Telephone Dictation System (TDS) is a Quick, Easy-to-Use method for dictating. You may use any land-line based telephone to call into the TDS. Below is an overview of the TDS and what prompts to expect when you call.

 

 Keypad Commands:   
1 –Play: Playback the dictation when it has been paused.    
2 – Record (will overwrite if not already at end of dictation)
3 – Rewind 5 seconds
4 – Pause during Play and during Record. 
5 – Save (Job Number will be given)
6 – Move to end
7 – Fast Forward 5 sec
8 – Move to beginning of the dictation.
9 – Save and then Disconnect (A job # will be given)

*Set priority, then pause:   Allows you to mark a dictation STAT. 

# – Acknowledge entry (during greeting prompts)

Use the Telephone Dictation Legend below for easy reference for your customers. 
 
 
Telephone Dictation Legend
 
1
Play
2
Record
3
Rew 5 secs
4
Pause
5
Save: Job# Given
6
Move to end
7
FF 5 secs
8
Move to Beginning
9
Save & Disconnect:
Job# given
* Priority/STAT
0
#
 
 
 
 

 Prompts when dialing the TDS:

"Welcome to the InfraWare Telephone Dictation System, please enter your login ID now"

Enter your login ID, then press #

"Enter your PIN"

Enter your login PIN, then press # (NOTE:  for custom local TDS numbers, this prompt is skipped)

"Enter a Patient or Reference Number"

Enter the MRN or Account number, then press #.  If no number is going to be entered, just press # to advance

"Enter a Document Type"

Enter in the appropriate Document Type, then press #

"Recording Now"

 


Related KBs
How do I choose a TDS phone number?
TDS Phone Numbers
How do I port a telephone number to InfraWare for dictation?
Transfer a phone number to InfraWare
How can I specify a custom settings for the TDS?
TDS Keypad Customization
How can an author be sure they are being recorded?
TDS Feedback Tones

Direct Link to This KB
http://www.infraware.com/KB/?f=265

Last Updated
Tuesday, August 01, 2017

Tags
telephone dictation system infraware configuration custom numbers tds keypad KB265
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