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What is a QA Admin?

Answer / Solution

QA Administrator Explained

Summary

A QA administrator is a user with the Transcriptionist Role who is authorized to perform QA on any job in the InfraWare Account regardless of QA Authorizations placed on the job.  This would usually just be a single QA Editor for each InfraWare customer. This setting does not affect automatic routing of QA jobs.  Jobs will still only be routed to users with QA Authorizations in place for a job.  This setting allows the QA administrator to search for and download any job in QA Pending status.

Before You Begin

You will need the following before you begin:

  • An Administrator login ID and password for the IMC 
  • A Transcriptionist already created in the IMC

Tasks

  • Log into the IMC at www.InfraWare.com/IMC
  • Click the Administration tab, and select the Users sub-tab.
  • Click the link of the name of the Transcriptionist in the list for whom you would like to adjust Permissions. This will bring up the User Settings page.
  • Scroll down until you see the Roles with Account heading. Immediately below this, click Transcriptionist Settings to open the Transcriptionists Settings page.
  • Under the Basic Settings heading, click on the box next to QA administrator. Click the Save button at the bottom of the screen. This will save your settings and return you to the Transcriptionist Settings page.

Related KBs
QA Queue Management
How to Perform Administrative QA
How do I QA a document?
Perform QA using the InfraWare Transcription Client (ITC)
Why will a QA Pending job not route to me when I log into the ITC?
Routing QA Pending Jobs
What are Account level roles vs. Facility level roles?
Account/Facility Roles Explained

Direct Link to This KB
http://www.infraware.com/KB/?f=197

Last Updated
Thursday, December 03, 2015

Tags
QA quality assurance admin administrator roll permission rights KB197
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