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|How do I choose a TDS phone number?|
|Answer / Solution|
TDS Phone Number Explained
When authorizing an Author to use the InfraWare Telephone Dictation System (TDS) the administrator is prompted to select a telephone number. This article discusses several considerations for that selection.
InfraWare has a handful of standard TDS phone numbers. These numbers are "shared" by our smaller customers who do not have unique numbers. There are a couple of reasons a customer might want one or more unique telephone numbers:
InfraWare number or customer-provided number?
InfraWare allows customers to bring-your-own number. If for example, you have a toll-free or local number that you can re-direct to an InfraWare number, InfraWare allows you to do so. This can allow physicians to continue using an old number they already know. If can also allow the customer to negotiate their own long distance or toll free (watts) fees directly with a carrier. When this is done, the IMC will not be aware of the customer-provided number. Instead the Administrator will need to select the InfraWare number to which their number is re-directed.
InfraWare can provision both regular and toll free numbers. For toll-free numbers, the customer is charged a long distance (watts) rate per minute. For regular numbers, InfraWare doesn't charge for long distance. There is only a fee if the customer's telephone carrier charges them. This is typically determined by the customer's calling plan. InfraWare's primary numbers are in area code 317, local to our Indianapolis data center. However, the company can offer regular phone numbers in many major markets for a nominal monthly fee.
Please watch a short video that describes provisioning dedicated TDS numbers feature:
|What is the Default Configuration for Dictation Numbers in the Telephone Dictation System (TDS)?
Default Configuration for Custom Numbers
|How do I add a TDS Authorization for a new custom number?
Add TDS Authorization
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|Thursday, February 25, 2016|
|dictation provisioning dedicated phone number KB115|